Privacy Policy

This website is owned by WOW-Routes.

Contact information: Address: Langestraat 40C, 3220 Sint-Pieters-Rode Phone: +32 16 766 814 Email:

By accessing and using the website, you expressly agree to the following terms and conditions. Privacy Policy: WOW-Routes processes personal data in accordance with this privacy statement. For further information, questions, or comments regarding our privacy policy, please email Processing Purposes: WOW-Routes collects and processes customer's personal data for customer and order management (including customer administration, order/delivery follow-up, invoicing, solvency monitoring, profiling, and sending marketing and personalized advertising). Legal Basis for Processing: Personal data is processed based on Article 6.1 of the General Data Protection Regulation. Disclosure to Third Parties: If necessary for the achievement of the stated purposes, customer's personal data may be shared with other companies within the WOW-Routes group located within the European Economic Area and directly or indirectly affiliated with WOW-Routes, or with any other partner of WOW-Routes. WOW-Routes guarantees that these recipients will take the necessary technical and organizational measures to protect personal data. Retention Period: The personal data processed for customer management will be kept for the period necessary to comply with legal requirements (including accounting). Right of Access, Correction, Erasure, Restriction, Objection, and Data Portability: The customer has the right to access his/her personal data at any time and may have them corrected if they are inaccurate or incomplete, deleted, their processing restricted, and may object to the processing of personal data concerning him/her based on Article 6.1 (e) or (f), including profiling based on those provisions. Moreover, the customer has the right to obtain a copy (in a structured, commonly used, and machine-readable format) of his/her personal data and to have the personal data transmitted to another company. In order to exercise the aforementioned rights, the customer is requested to send an email to the following email address: Direct Marketing: The customer has the right to object, free of charge, to the processing of his/her personal data for direct marketing purposes. Complaint: The customer has the right to lodge a complaint with the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels -